Bilingual Technical Account Manager (AI)

At Qohash, we’re building a foundational pillar of Canada’s digital sovereignty. As AI adoption accelerates and data becomes a strategic national asset, we believe security must scale differently — without moving or copying data.

First Name

Last Name

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Resume/CV

Are you professionally fluent in both English and French and have you dealt with both English and French Enterprise Level customers (as evidenced by your resume)?

How many years of professional experience do you have as a Technical Account Manager, Solutions Engineer, or Customer Success Engineer supporting complex enterprise SaaS environments?

How many years of experience do you have (as evidenced by your resume) of hands-on experience with cloud platforms (M365, Azure, AWS), IT infrastructure, or security tools in integrated or multi-system environments?

Does your resume clearly show how you have used AI or LLMs to design, automate, or materially improve a technical workflow or customer outcome?

How did you hear about this opportunity?

If referred by a Qohash employee, please enter their first and last name:

We look for bold, mission-driven individuals who are energized by meaningful impact — not incremental change. You thrive in high-stakes, fast-moving environments where policy, technology, and global expansion converge. You take ownership, embrace constructive conflict, and act with accountability even when the path isn’t fully defined.

We value people who combine technical depth with strategic clarity — leaders who pursue excellence relentlessly, demonstrate resilience under pressure, and collaborate across disciplines to protect the world’s most sensitive data.

If you’re motivated by helping build a sovereign, globally respected technology champion — read on…

Our Culture is at Our Core

Our 5 core values are more than just words, they are a way of life for us:

Pursuit of Excellence — Data security companies that aren’t constantly improving every aspect of what they mean by ‘excellent’ shouldn’t exist
Resilience — Security is a marathon without a finish line. Our customers and employees must have the support they need
Mission Focus — We are here to protect the world’s most sensitive data and create a safer digital future for all
Accountability — Trust is earned through actions, not blame or wishful thinking. Fulfill promises and take responsibility for mistakes
Embracing Conflict — To reach consensus and problem-solve quickly, it’s important to communicate honestly and courageously.

Who you are

You’re a technical expert who bridges traditional enterprise architecture with AI-native approaches. You’re comfortable with both legacy deployments and emerging AI-driven systems. You’re genuinely curious about how AI is reshaping cybersecurity—you experiment, learn, and bring smart automation to customer challenges. You balance technical depth with relationship-building, translating complex solutions into measurable business outcomes.

What you will do

Strategic technical ownership: Act as the primary technical contact for key accounts, understanding their infrastructure, security challenges, and business objectives across diverse environments
Multi-environment architecture support: Deploy and optimize Qostodian across traditional infrastructure (network sensors, cloud platforms, enterprise collaboration tools) and AI-integrated architectures (agent fleets, MCP connections, autonomous workflows)
AI-accelerated delivery: Leverage AI tools to diagnose issues faster, generate configurations, automate repetitive tasks, and reduce resolution times from days to hours
Proactive guidance: Provide technical best practices, anticipate integration challenges, and help customers optimize their security posture as their architectures evolve
Professional stakeholder management: Navigate complex customer environments with polish—reading the room, building trusted relationships across stakeholders with diverse roles, and representing Qohash professionally
Cross-functional collaboration: Work with Product and Engineering to resolve complex issues, share customer insights, and influence product direction
Customer success and growth: Conduct business reviews, monitor account health, identify expansion opportunities, and support renewals with measurable value delivery
Continuous learning: Stay current on Qostodian roadmap, DSPM trends, and emerging AI capabilities; help customers adopt AI-accelerated security at their own pace

What Your Resume Shows

Must Haves

Bilingual in English and French (professional level fluency in both languages)
A strong alignment with our core values (high velocity company experience preferred)
Autonomous with AI tools and automation—actively using LLMs, automation frameworks, and modern workflows to elevate team capabilities and customer outcomes
5+ years of experience as a Technical Account Manager, Solutions Engineer, or Customer Success Engineer supporting complex enterprise SaaS environments
3+ years of hands-on experience with cloud platforms (GCP, Azure, AWS, +), IT infrastructure, and security tools in integrated or multi-system environments
3+ years of experience in Customer Success, Implementation, and Project Management roles involving autonomous execution and cross-team coordination

Nice to Haves

Experience working in environments with multiple integrated platforms, APIs, or automation frameworks
Experience with data security, data governance, compliance, or privacy solutions
Experience with automation tools (n8n, HubSpot, ChatGPT, Cursor, Claude, +) and AI productivity or agent-based tools
Preference for candidates based in Quebec

What’s In It For You?

Competitive salary range
Enjoy up to six weeks of paid time off annually—because we value your work-life balance
Comprehensive health benefits, including:

Life insurance
Short- and long-term disability
Paramedical and telemedicine services
Health Spending Account (HSA)

Work with cutting-edge AI tools and automation to do your best work
Join a mission-driven team protecting the world’s most sensitive data

Qohash is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, colour, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law. A working proficiency in English is required for this position based on the company’s operational requirements. Only those candidates selected for interview will be contacted.